Privacy Policy

A legal disclaimer

The explanations and information provided in this Privacy Policy are for general guidance on how ShiroMeow collects, uses, stores, and protects personal information. This policy is not legal advice, and you should not rely on it as such. As our website grows, additional processes or requirements may apply, and we may update this document from time to time.

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at shiromeowtravel@gmail.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when visitors interact with our website or contact us about our services. We are committed to protecting your privacy and ensuring that any personal information provided to us is handled responsibly.

Different countries and regions have specific privacy requirements. As ShiroMeow operates in Singapore, we aim to follow guidelines consistent with Singapore’s Personal Data Protection Act (PDPA).

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

What We Collect

We may collect the following types of information:

1. Information you voluntarily provide

This includes information submitted through:

Contact forms
Email communications
Tour inquiries or booking-related questions
Newsletter sign-ups (if applicable in future)

This may include your name, email address, phone number, preferences, or any information you choose to share with us.

2. Automatically collected information

When visiting the website, certain data may be collected automatically, such as:

IP address
Browser type and version
Device information
Pages viewed and time spent on the website
Referring websites or search terms

This helps us understand how visitors use the site and improve functionality.

3. Cookies and similar technologies

Our website (including Wix’s built-in analytics tools) may use cookies to provide a smoother browsing experience, understand user behaviour, and improve performance. You can adjust your browser settings to refuse cookies.

How We Use Your Information

We use the information collected for purposes such as:

Responding to inquiries and providing customer support
Sending updates or communications related to tours (only when requested)
Improving website performance, layout, and user experience
Maintaining internal records and operational processes
Ensuring security and preventing misuse or unauthorised access

We do not sell or trade your personal data.

Sharing Your Information

We may share information only in the following situations:

Service providers who support our website or operations (e.g., Wix hosting, analytics tools)
Compliance with laws if disclosure is required by a legal authority
Business operations if we engage trusted partners for tour-related services (only with your consent)

We do not share personal information with third parties for marketing purposes without your explicit permission.

Data Storage and Security

Your personal information is stored on secure servers provided by Wix and any authorised service providers.
We take reasonable measures to protect your data; however, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal data
Request corrections or updates
Request deletion of your data
Withdraw consent to data collection
Ask how your data is being used

You may exercise these rights at any time by contacting us at: shiromeowtravel@gmail.com.

Links to Other Websites

Our website may contain links to external sites (e.g., social media platforms). We are not responsible for the content, privacy practices, or security of those third-party sites.

Policy Updates

This Privacy Policy may be updated occasionally to reflect operational or legal changes. Any revisions will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is used, please contact us at:
shiromeowtravel@gmail.com