Question 1

1. What kind of tours does ShiroMeow offer?

Accepted Answer

ShiroMeow runs small-group, story-driven walking tours that explore Singapore’s heritage neighbourhoods. Each experience focuses on culture, history, architecture, food, and the everyday life of the communities who shaped the area. The tours are designed to be relaxed, engaging, and immersive — like discovering a neighbourhood with a knowledgeable local.

Question 2

2. How much walking is involved, and what should I prepare for the weather?

Accepted Answer

Our routes involve light to moderate walking, usually 2–3 km over 2 to 2.5 hours, but Singapore’s heat and humidity can make it feel more intense, especially for visitors not used to tropical climates.
We include multiple brief stops for storytelling and shade, but seating is not always available, and most breaks are standing pauses.

To stay comfortable, please come prepared with:
 • Lightweight, breathable clothing
 • Comfortable walking shoes
 • A bottle of water (hydration is essential)
 • A small towel if you perspire easily
 • An umbrella/poncho for sudden rain
 • Sunscreen and optional insect repellent

If you need a slower pace or have heat sensitivity, let us know before the tour — we’ll adjust where possible.

Question 3

3. What happens if it rains?

Accepted Answer

Tours run rain or shine, as rain is a normal part of Singapore weather.
 We may adjust the route, pause under shelter, or wait a few minutes for showers to pass. Only severe weather (e.g., lightning alerts, heavy thunderstorms, unsafe conditions) will lead to postponement or cancellation.

Question 4

4. Are the tours suitable for children or seniors?

Accepted Answer

Yes — families and seniors are welcome as long as they are comfortable with outdoor walking in warm weather.
 If joining with young children, strollers may face difficulty on narrow or uneven paths in heritage areas. Feel free to check with us before booking.

Question 5

5. Are the tours wheelchair-friendly?

Accepted Answer

Some areas are accessible, but many heritage lanes have narrow walkways, uneven flooring, kerbs, or tight corridors. Please contact us before booking so we can advise or tailor the experience based on mobility needs.

Question 6

6. How long does each tour last?

Accepted Answer

Most tours take around 2 to 2.5 hours, depending on group pace, weather, and discussions. Tours may end slightly earlier or later based on real-world conditions.

Question 7

7. How do I book a tour?

Accepted Answer

Simply contact us via WhatsApp or the Contact Form on our website.
 We’ll confirm:
 • availability
 • meeting point
 • what to bring
 • and any special requests
Payment information will be provided directly during the booking process.

Question 8

8. Do you offer private or customised tours?

Accepted Answer

Yes — private sessions, themed walks, or tailored heritage experiences can be arranged for individuals, couples, families, small groups, and corporate requests.

Question 9

9. Do you provide transportation?

Accepted Answer

No private transport is provided.
 ShiroMeow tours use Singapore’s efficient public transport (MRT and buses) and short walks as part of the experience. It’s an authentic way to explore like a local.

Question 10

10. What is your cancellation or rescheduling policy?

Accepted Answer

Cancellations made 48 hours or more before the tour may be rescheduled.
 Short-notice cancellations within 48 hours are handled on a case-by-case basis.
 If we cancel due to severe weather or safety concerns, guests may reschedule or receive alternative arrangements.

Question 11

11. Can I join the tour if I’m traveling alone?

Accepted Answer

Absolutely. Solo guests are welcome — many join to explore at a comfortable pace, enjoy authentic stories, or meet other curious travellers.

Question 12

12. What language are the tours conducted in?

Accepted Answer

Tours are conducted in English unless otherwise specified. Private sessions in Mandarin can be arranged upon request.